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FAQ
Welcome to
Dynamic Dog Gear's FAQ section.
Answers to common queries that you may have.
CAN I PICK ANY OF THE STRIPS?
NO!!!
Each collar size has a specific type of switchable strips:
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XXL, XL & Large
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Medium & Small
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XS​
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WASHING
Biothane Collars and certain switchable strips can be hand wash.
Faux Leather need to be spot clean.​
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SHIPPING & DELIVERY
At Dynamic Dog Gear, we understand the excitement of receiving your order promptly. We strive to ensure swift shipping and delivery of your dynamic dog gear, so your furry friend can start enjoying and expressing their vibe!!
TRACKING YOUR ORDER
Curious about the status of your order? We've made it simple for you to track your package every step of the way, so you can anticipate its arrival.
COLORS
We have made every effort to display as accurately as possible the colors of our products that appear on our website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.
EASY RETURNS
We want you and your dog to be completely satisfied with your purchase. If for any reason you need to make a return contact us via email. Please attach a photo of the itmes
support@dynamicdoggear.com.
RETURNS
Woof-Worthy Assurance: Shopping with Confidence for Dynamic Dog Gear
Your satisfaction is our priority. If there an issue please email at: support@dynamicdoggear.com.
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Biothane Collars: can be returned within one year of purchase for a full refund - for ANY reason, no questions asked.
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Faux Leather Switchable strips: A full refund within 30 days of your purchase date. All above strips must not be used, altered, other than normal wear and tear.
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Biothane Switchable strips:: A full refund within 90 days of your purchase date. Woof-tastic strips must not be used, altered, other than normal wear and tear.
100% SECURE ORDERING
We take the security of your personal information seriously. Rest assured, our ordering process is 100% secure, allowing you to shop with peace of mind.
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